BUYERS & RENTERS

RENTING FAQs

Do I need to pay an application fee?

No.

How do I pay my rent?

We accept many different methods of payment.

· Standing order

· By card online via our website

· By credit or debit card over the phone

· Cash, cheque or card at our office

· Cheque by post

When should I start looking for a property?

Immediately! Once we know what you’ve got in mind, we will contact you with suitable properties.

What should I be looking for when viewing a property?

Local area

Amenities

Condition

Monthly Rent

Why do I need a reference?

A reference gives a potential landlord an idea of what it will be like having a tenant like you. Can you afford the rent, the condition you left your previous property in etc.

What is a tenancy agreement?

A legal contract between you and your landlord. The agreement details the terms and conditions of the tenancy, such as the rent, the length of the tenancy, repair responsibilities, the amount and reason for the deposit, when the landlord can enter the property and any conditions and restrictions on the use of the property.

What is a fixed term tenancy?

An agreement for a set period of time e.g. 6 months or a year.The tenancy will finish at the end of this period.

What is a holding deposit?

A sum of money handed over to the landlord by the tenant at the start of a lease as security for payment of future rent.

Why do I need to pay a deposit?

This helps safeguard the landlord’s property, covers the costs if the property is damaged or left in a dirty condition. Your deposit will be held by TDS, an independent agency and will be returned to you at the end of your tenancy. If there are any deductions, they will need to be approved first by TDS.

Who will hold my deposit?

Regulations protect rent deposits for residential premises. Landlords are required to join a Tenancy Deposit Scheme, and their failure to comply with regulations entitle the tenant to sue for compensation equal to three times the value of the rent deposit. A Tenancy Deposit Scheme is a scheme provided by an independent third party to protect deposits until they are due to be repaid.

What happens to my deposit at the end of my tenancy?

When you leave, the condition and cleanliness of the property is checked and reported back to the Landlord. A Check-out Report is compiled. This report is used as evidence if for some reason, it is necessary to make a deduction from the deposit to pay for repairs or cleaning. You will be sent a copy of this report for your own reference.

Can I be asked to leave early?

In fixed-term tenancies, the tenancy will come to an end on reaching the agreed termination date. The landlord must give the tenant at least 8 weeks’ written notice to confirm his intention to end the tenancy on the agreed termination date. After this, it is possible to continue the tenancy as a periodic tenancy. In periodic tenancies, for example, month-to-month, the tenancy can be ended by either the landlord or the tenant giving the other at least 4 weeks’ written notice of their intention to terminate the tenancy.

What if I want to leave early?

We will try to find a replacement tenant by advertising the property for let. You will still be liable for all lease obligations under the lease until the start of the next tenancy. Specifically, the rent will be due by the tenant until the day the new tenant moves in. The first tenancy will be terminated the day before the new tenancy begins. A fee of £150 including VAT will also be payable by to go towards the costs of re-advertising the property.

Can my Landlord let himself into the property whilst I am living there?

No, unless in the case of an emergency, and only if we have been unable to contact you.

We will try to find a replacement tenant by advertising the property for let. You will still be liable for all lease obligations under the lease until the start of the next tenancy. Specifically, the rent will be due by the tenant until the day the new tenant moves in. The first tenancy will be terminated the day before the new tenancy begins. A fee of £150 including VAT will also be payable by to go towards the costs of re-advertising the property.

What if my Landlord is not keeping to his side of the agreement?

In the first instance, contact your Property Manager.

We will try to find a replacement tenant by advertising the property for let. You will still be liable for all lease obligations under the lease until the start of the next tenancy. Specifically, the rent will be due by the tenant until the day the new tenant moves in. The first tenancy will be terminated the day before the new tenancy begins. A fee of £150 including VAT will also be payable by to go towards the costs of re-advertising the property.

Who is responsible for repairs?

Your landlord. The responsibility for any other repairs should be agreed and set out in the tenancy agreement and the statement of tenancy terms.

We will try to find a replacement tenant by advertising the property for let. You will still be liable for all lease obligations under the lease until the start of the next tenancy. Specifically, the rent will be due by the tenant until the day the new tenant moves in. The first tenancy will be terminated the day before the new tenancy begins. A fee of £150 including VAT will also be payable by to go towards the costs of re-advertising the property.

How quickly will somebody visit my property if there is an emergency?

Our in-house maintenance manager will deal with day-to-day problems and an external support team will manage emergencies.

We will try to find a replacement tenant by advertising the property for let. You will still be liable for all lease obligations under the lease until the start of the next tenancy. Specifically, the rent will be due by the tenant until the day the new tenant moves in. The first tenancy will be terminated the day before the new tenancy begins. A fee of £150 including VAT will also be payable by to go towards the costs of re-advertising the property.

Who pays the Council Tax?

You. In an unrented property, council tax automatically becomes the responsibility of the landlord.

Who pays the gas, electricity, water and telephone bills?

The tenant usually pays for all utilities. If any utilities are included in the rent, this will be stated clearly in the tenancy agreement.

We will try to find a replacement tenant by advertising the property for let. You will still be liable for all lease obligations under the lease until the start of the next tenancy. Specifically, the rent will be due by the tenant until the day the new tenant moves in. The first tenancy will be terminated the day before the new tenancy begins. A fee of £150 including VAT will also be payable by to go towards the costs of re-advertising the property.

Who pays the insurance?

Landlords must have buildings insurance. Landlords may also insure their furniture if furnished. If you would like to insure your belongings, you will need to take out insurance. As part of your Tenancy Agreement you may be required to protect your Landlord’s Fixtures and Fittings which would be covered under a Tenants Liability Insurance Policy. There is NO legal obligation for you to insure your own personal belongings and you cannot be made to do so.

We will try to find a replacement tenant by advertising the property for let. You will still be liable for all lease obligations under the lease until the start of the next tenancy. Specifically, the rent will be due by the tenant until the day the new tenant moves in. The first tenancy will be terminated the day before the new tenancy begins. A fee of £150 including VAT will also be payable by to go towards the costs of re-advertising the property.

When will you take the property off the market?

We will remove once a lease agreement is signed and a deposit paid.

Why do I need a guarantor?

· Your income does not meet the requirements

· You are unable to provide sufficient proof of your income

· You have adverse history

· You are a student

· You are unemployed

· You are in receipt of housing benefits

· You are in a temporary contract of employment

· You have a very low credit score

What does a guarantor need to do?

A guarantor will need to be referenced. They should be employed and resident in the UK, with sufficient earnings to cover your rental commitment. The Guarantor will be responsible for paying for any rent arrears, or damages that cost more than the deposit, if you fail to do so.

We will try to find a replacement tenant by advertising the property for let. You will still be liable for all lease obligations under the lease until the start of the next tenancy. Specifically, the rent will be due by the tenant until the day the new tenant moves in. The first tenancy will be terminated the day before the new tenancy begins. A fee of £150 including VAT will also be payable by to go towards the costs of re-advertising the property.

If you have a question we have not answered, please send us an email or phone us.

 

We Are Here to Help!

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Office

Registered Office, 6 Carlton Business Centre, Station Road, Nottingham, Nottinghamshire, England, NG4 3AA
info@hqukestates.uk

Office Hours

M-F: 9am - 5pm
S-S: Closed

Call Us

0116 361 2013 / 0330 004 0913

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HQ UK Estates Ltd

Company Number: 11661620

An HQ UK Investment

Copyright © 2020 HQUK Estates

HQ UK Estates is a Corporate Member of the RLA, Residential Landlords Association.

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